Postbank says that it has fixed the technical problems that blocked the withdrawals of R350 Social Relief of Distress (SRD) grants, meaning beneficiaries can again access their funds.
“SRD grant payments through our retail merchant partners that include Pick n Pay, Boxer, Checkers and Usave have also been fully restored and beneficiaries are able to access their grant monies through these channels,” the bank said in a statement. SA Post Office branches no longer make SRD R350 grant payments.
“Customers can now access full Postbank services across many of our channels that include ATMs, retail merchants and in-branch transactions.”
On Friday, Fin24 reported that the state-owned bank had experienced a technical outage which stopped most of the 10.5 million applicants for the latest round of grants from accessing their grants.
“Postbank wishes to notify the public again that SRD 350 beneficiaries can only access their SRD 350 grant monies via their nearby Pick n Pay, Boxer, Checkers, Shoprite and Usave stores,” it added.
Get the biggest business stories emailed to you every weekday.
Go to the Fin24 front page.
We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For 14 free days, you can have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today. Thereafter you will be billed R75 per month. You can cancel anytime and if you cancel within 14 days you won’t be billed.